Terms of Service: Email Communication

Effective Date: 2nd April 2025

 These Terms of Service (“Terms”) govern the use of email communications provided by The Mud Studio (“we,” “us,” “our”) through our website themudstudio.com.au (“Website”). By using our website and communicating with us via email, you agree to comply with and be bound by these Terms.

Please read these Terms carefully before using our email communication services.

Email Communication

By submitting an email through our website, you agree that:

• You are providing accurate and complete information in your communications.
• You are solely responsible for the content of any email or message you send us.
• You agree not to send emails containing illegal, defamatory, obscene, offensive, or inappropriate content.
• You will not use our email services for any unlawful, fraudulent, or malicious purpose.

Privacy and Confidentiality

We take your privacy seriously. For details on how we handle the information you provide via email, please refer to our [Privacy Policy] themudstudio.com.au/privacy-policy.

While we take reasonable measures to protect the confidentiality of your communication, please note that email communications are not 100% secure and may be vulnerable to interception by unauthorised third parties.

Prohibited Uses

When using our email services, you agree not to:

• Use our email for spamming, sending unsolicited emails, or promoting illegal activities.
• Send viruses, malware, or any harmful software through email.
• Attempt to gain unauthorized access to any part of our system or any related third-party systems.

Response Time and Availability

We strive to respond to emails in a timely manner, but we do not guarantee that emails will be responded to within a specific timeframe. Our email communication service may be subject to delays due to factors outside our control, including but not limited to high volumes of inquiries or technical issues.

Intellectual Property

All content sent via email from us, including but not limited to responses, newsletters, and promotional materials, is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our emails without our explicit permission.

Limitation of Liability

By communicating with us via email, you acknowledge that:

• We are not liable for any damages arising from the use of or inability to use our email communication services.
• We do not guarantee the accuracy, reliability, or completeness of the information communicated through email.
• We are not responsible for any technical issues, delays, or failures in email transmission.

Termination

We reserve the right to suspend or terminate email communications with you at our discretion, including if we believe you have violated these Terms of Service.

Amendments

We reserve the right to modify or update these Terms of Service at any time. Any changes will be posted on this page, with the updated “Effective Date” listed at the top. By continuing to use our email services after changes are made, you agree to the modified Terms.

Governing Law

These Terms of Service are governed by the laws of Australia, without regard to its conflict of laws principles. Any disputes arising from the use of our email communication services shall be resolved in the courts located in Australia.

Contact Information

If you have any questions or concerns about these Terms of Service or the use of email communication on our website, please contact us at:

The MUD Studio
themudstudiodesigns@gmail.com