Privacy Policy

Effective Date: 2nd April 2025

At The MUD Studio, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you communicate with us via email through our website.

By using our website and interacting with us via email, you consent to the practices described in this policy.

Information We Collect

When you communicate with us via email, we may collect the following information:

Personal Information: This may include your name, email address, phone number, and any other personal details you provide when reaching out to us.
Communication Content: Any messages, enquiries, or feedback you send to us, including attachments or information contained in the email.

How We Use Your Information

We use the information we collect to:

Respond to your enquiries, questions, or feedback.
Provide customer support or fulfill any requests made through email.
Improve our services and website.
Send you promotional material or updates (if you’ve opted in for such communications).

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. However, please note that while we take reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure.

Sharing Your Information

We do not sell, trade, or otherwise share your personal information with third parties, except as necessary to:

Comply with legal obligations (e.g., subpoenas or other legal processes).
Provide services through third-party providers, such as email hosting or customer support tools, in which case those third parties will be required to maintain the confidentiality of your information.

Your Rights

Depending on your location, you may have rights related to your personal data, including:

Access: You can request access to the personal information we hold about you.
Correction: You can ask us to correct any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.

To exercise any of these rights, please contact us at themudstudiodesigns@gmail.com.

Third-Party Links

Our website or emails may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make any material changes, we will notify you by updating the effective date at the top of this page. Your continued use of our website or communication with us via email after any such changes constitutes your acceptance of the new policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is used, please contact us at:

The MUD Studio
themudstudiodesigns@gmail.com